Returns & Exchanges

Thank you for shopping with Silkin. As a small business, we appreciate your support. To provide you with the best possible service, please review our return policy below:

Returns Not Accepted

As a small business, we are unable to accept returns for refunds at this time. We appreciate your understanding in this matter as it allows us to continue offering competitive prices and quality products. We strive to provide accurate product descriptions and images to help you make informed purchase decisions.

Exchanges

We do offer exchanges for unworn, unwashed items with tags attached within 7 days of the receipt of your order. To initiate an exchange, please contact us using the form. Please provide your order number, a description of the item you wish to exchange, and the reason for the exchange. If purchased in person, please provide your purchase date and location.

Important Notes

  • We reserve the right to refuse exchanges that do not meet our exchange criteria.

  • Shipping fees for the return of items for exchange are the responsibility of the customer.

  • If the item you wish to exchange for is no longer available, we will issue a store credit for the value of the returned item(s).

  • We do not offer exchanges on clearance, final sale, or personalized items.

By shopping with us, you agree to abide by this return policy. We appreciate your support and understanding, and we are committed to providing you with quality products and exceptional service.

If you have any questions or need further assistance, please do not hesitate to contact our customer service team.

Thank you for shopping Silkin!